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Wholesale • Import • Dropshipping — enquire on WhatsApp!
Fair replacement & refund policy for every order.
If your item arrives damaged, defective, or is not what you ordered, please report it within 48 hours of deliveryon WhatsApp with clear photos or a short video (including the packaging). We'll verify and arrange a replacement or refund.
We stand behind product quality. Verified manufacturing defects, transit damage and wrong-item shipments are eligible for free replacement or a refund.
Change of mind, minor colour/finish variation typical of factory-direct goods, items that have been used, washed or altered, and normal wear are not eligible for return. For wholesale/bulk orders, please inspect the shipment on delivery and report any issue right away.
Once a return is approved and (where applicable) the item is received back, refunds are processed within 5–7 business days to your original payment method. Replacements are shipped as soon as stock is confirmed.
Message us on WhatsApp with your order details and photos/video of the issue. Our team will guide you through the next steps.